Last Updated: January 2026

Kirkay Privacy Policy – Your Information Is Completely Safe With Us

Everything about how the information you provide to Kirkay is collected, used, and kept secure is clearly explained here.

SSL Secured Never Sold to Third Parties Encrypted Storage
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Committed to Data Protection

Kirkay places the highest importance on your privacy.

How We Protect Your Privacy

A quick overview of the key pillars of Kirkay's Privacy Policy.

Encrypted Data Storage

All personal data at Kirkay is stored on servers secured with AES-256 encryption. No unauthorized party can access this information.

SSL/TLS Secured Connection

Every transaction and data exchange on the Kirkay website is secured with SSL/TLS technology, preventing any third party from accessing your information.

Never Sold to Third Parties

Kirkay never sells your personal information to advertisers or any third party. Your data is used solely to improve Kirkay's services.

Right to Rectification

Every Kirkay member can view and update their personal profile information at any time. You may also contact our support team to correct any inaccurate details.

Cookie Controls

Kirkay uses cookies to improve your experience on the site. You can manage or disable cookies at any time through your browser settings.

Right to Erasure

Upon account closure, Kirkay will arrange to delete your personal data within a defined timeframe, except where required by legal obligations.

Important: By using the Kirkay platform, you are considered to have agreed to this Privacy Policy. We therefore encourage you to read the full policy carefully before registering.

1 What Information We Collect

When you register and use our services on Kirkay, we collect certain necessary information. Without this data, we cannot provide you with a safe and personalized experience. What we collect:

  • Personal Identification Information: Your full name, date of birth, and gender.
  • Contact Information: Mobile number and email address.
  • Financial Information: Mobile banking number (bKash, Nagad, Rocket) — for transaction verification purposes only.
  • Identity Verification Documents (KYC): A copy of your National ID or passport (if required).
  • Device & Technical Information: IP address, browser type, operating system, and device model.
  • Usage Patterns: Games played, time spent, betting history, and session duration.
  • Location Information: Approximate location based on IP address (not precise GPS data).

Your password is never stored in plain text — it is always saved in hashed form.

2 How Collected Data Is Used

Kirkay uses your information only for specific, legitimate purposes. Your data is never used for unrelated activities. The primary purposes are:

  • Creating, verifying, and managing your account.
  • Securely processing deposit and withdrawal transactions.
  • Providing personalized game recommendations and a tailored experience based on your preferences.
  • Informing you about promotional offers, bonuses, and special benefits (with your consent).
  • Detecting and preventing fraud, money laundering, and other dishonest activities.
  • Providing customer service and technical support.
  • Fulfilling legal obligations and meeting regulatory requirements.
  • Improving the platform's security and performance.

If you no longer wish to receive promotional messages, you can unsubscribe at any time by contacting Kirkay Support.

3 How Long Your Data Is Retained

Kirkay retains your data for as long as your account remains active or as long as it is needed to provide our services.

Type of Information Retention Period
Account Profile 5 years after account closure
Transaction Records 7 years (legal obligation)
KYC Documents 5 years after account closure
Gaming History 2 years after account closure
Cookies & Session Data 30 days to 1 year
Support Conversation 3 years after last contact

Once the retention period expires, data is securely deleted or anonymized.

4 Sharing Information with Third Parties

Kirkay never sells your personal data to third parties for commercial purposes. However, limited information may be shared in certain specific circumstances:

  • Payment Providers: Necessary information is shared to process transactions via bKash, Nagad, or Rocket.
  • Technology Service Providers: Technical information may be shared with technology partners who help operate the platform; however, they are bound by confidentiality agreements.
  • Legal Authorities: Kirkay is required to provide information in response to lawful requests from government or law enforcement agencies under applicable laws of Bangladesh.
  • Fraud Prevention: Relevant authorities may be provided with necessary information for investigations into money laundering or fraud.

Outside the circumstances listed above, Kirkay does not share your information with anyone without your consent.

5 Cookies & Tracking Technologies

The Kirkay website uses cookies and similar tracking technologies to help enhance your browsing experience.

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your preferences, such as language and game settings.
  • Analytics Cookies: Helps identify which sections of the site are most visited. No personal identity is revealed.
  • Session Cookie: Automatically deleted when you close your browser.

You can block or delete cookies at any time through your browser settings. However, disabling certain essential cookies may cause some site features to stop working.

6 Your Rights & Choices

Every Kirkay member has the following rights over their own data. To exercise any of these rights, please contact Kirkay Support.

  • Right to Know: You may request to know what information we hold about you.
  • Right to Rectification: You can update any incorrect or outdated information.
  • Right to Erasure: You may request deletion of your data where no legal obligation requires us to retain it.
  • Right to Restrict Processing: You may request that data processing be restricted in certain circumstances.
  • Right to Object: You can opt out of marketing communications at any time.
  • Right to Portability: You may request a copy of your data in a convenient format.

Kirkay will typically respond to requests within 30 business days of submission.

7 Protection of Minors

Kirkay strictly prohibits anyone under 18 from creating an account or playing on the platform. To protect minors, Kirkay takes the following measures:

  • Date of birth is verified at the time of registration.
  • If there is any doubt, age is verified by requesting KYC documents.
  • Any account found to belong to a minor will be immediately suspended and investigated.
  • Parents should keep parental controls enabled on their children's devices.

If you become aware that a minor is using Kirkay, please notify our support team immediately.

8 Data Security Measures

Kirkay applies both technical and organizational security measures to protect your information:

  • SSL/TLS Encryption: All data transfers are encrypted.
  • Firewall & Intrusion Detection Systems: Servers are monitored around the clock.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Regular Security Audits: Regular audits conducted by third-party security experts.
  • Staff Training: All staff are trained on privacy matters and bound by confidentiality agreements.
  • Data Breach Response Plan: In the event of a security breach, affected members will be notified within 72 hours.

9 Third-Party Links & Services

The Kirkay platform may include links to third-party game providers and payment services. These services operate under their own privacy policies, which are outside Kirkay's control. We recommend reading their respective privacy policies before using any third-party services.

Kirkay works only with trusted, verified partners and requires them to protect your information under a formal data protection agreement.

10 Privacy Policy Updates

Kirkay may update this Privacy Policy as needed. The method of notification will vary depending on the nature of the changes:

  • For minor changes, only the updated date on this page will be revised.
  • Notifications will be sent via email or platform for any significant changes.
  • Continued use of Kirkay after any changes will be considered acceptance of the updated policy.

We recommend checking this page regularly. You can see the most recent changes by looking at the "Last Updated" date at the top of the page.

11 Contact & Complaints

For any questions, complaints, or requests regarding the Privacy Policy, please contact Kirkay:

  • Live Chat: Chat with us directly via the live chat icon in the bottom-right corner of the Kirkay website.
  • Email: [email protected]
  • FAQ: For answers to common questions, visit our FAQ Page View.

Kirkay will respond to privacy-related complaints within 30 business days. We believe transparency and accountability are the foundation of lasting trust.

Play safe, play with confidence!

Your information is completely secure at Kirkay. Register today and enjoy exciting games and bonuses — completely worry-free.

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